Impact of Inspirational Leadership on Employee Performance

ABSTRACT

This is a study on the “Impact of Inspirational Leadership on Employee Performance; Case Study of Top Rank Hotels Limited, Abuja”. The study is probing the importance of motivating workers, and what actually drives their motivations to give their best at work places. This study is s survey involving 98 workers of Top Rank Hotels Limited who completed questionnaires given to them. The completed questionnaires were collated and analyzed, on the basis of which reliable data were

generated and used in writing up the study report. The workers are relatively young with fairly good educational background relevant to their work schedules. Among them are those with diploma and degree certificates who provide leadership at different levels of work units. The management provides   policy and overall leadership for the organization. The study observed that the workers are aware of the various incentives provided by management aimed at inspiring them to greater performance. However, it was observed that most workers are more particularly interested in those benefits that seen quite personal and are self-serving such as improved salary, timely payment of emolument and improved working conditions including bonuses, transport allowances, housing allowances and gifts/appreciation from management among others. This and other findings have some implications in presenting workers as being a bit insensitive to the overall progress of the organization. It also provides some useful lessons for the management of Top Rank Hotels Limited, Abuja to more properly align their management styles and incentives provisions to target what now seems to be the welfare interest of most workers. These, obviously will assist in curbing the drift of older and more experienced workers in seeking greener pasture in other hospitality industries.

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